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Danyaal nails the danger of normalizing disconnected #digitalhealth, marketed solely for profit.

There's no rollout 2.0 for digital health: it will be what we let it be. Time to pay attention to the slippery slope.

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Maggie Keresteci 🇨🇦@MaggieKeresteci·

7 Jun

The movement led by #caregivers & #patients in Canada to make the care in healthcare a verb, not a noun, not a place, not a system is not a fad, not the healthcare model du’jour.

We’re starting a #healthcare movement in this country that there is no going back from.

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5 Jun

Dare to dream :)

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Amy Ma - 馬錦華 @Ctzen_Improver·

2 Jun

Sounds promising! @pttopt @PatientCommando @PatientCritical @anetto https://twitter.com/PatientVoicesBC/status/1400123238403825674

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Claire Snyman @clairehsnyman·

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@TCOrobin talks about medical error and her #patientexperience during panel on how can we improve error and apology practice? #NHLC2021

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#patientsafety dialogue w/@TCOrobin #NHLC2021

Linda Hughes & Colin Stevenson showed how advocacy & stakeholders can work together to fill the gaps--but still, even Robin's 3rd harm needed social media & press to correct.

How do we get better?

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It's up to us to create the new norm....or we'll all be working for Amazon.
There's a lot to unpack there.
@AHS_Innovates @CovenantCA @billhowatt @NHLC_CNLS @HealthCareCA @CCHL_CCLS #nhlc2021.

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.@AHS_Innovates @CovenantCA @billhowatt @NHLC_CNLS @HealthCareCA @CCHL_CCLS talking qualities of servant leadership, psych safety in healthcare, but qualities and standards mean nothing without enforcement.
LTC, patient engagement need concrete outcomes & enforcement. #nhlc2021

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Donovan Taplin: 'belonging' has been lost in the pandemic, standards are needed to achieve it in work, health.

@AHS_Innovates @CovenantCA @billhowatt @NHLC_CNLS @HealthCareCA @CCHL_CCLS #NHLC2021

@billhowatt: establish fallibility of a leader to develop inclusion/belonging.

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How do we create conditions in the workplace for meaningful experiences...feel comfortable about saying something (is wrong)?

These are trainable skills, says @billhowatt at #NHLC2021...but processes need to be in place to prioritize/accountability on what skills *are* trained.

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Yes, Covid has created an opportunity to re-shape healthcare in Canada.

Respectfully, the same was said about the digital revolution, and past acknowledgement of need for change.

What methodology, legislation, accountability change will support the opportunity to re-shape care?

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#NHLC2021 panel: how to make change in healthcare.
Top Level advice: en masse Covid retirement makes room for new ideas.
Upcoming: govt youth advisory committee feedback needs concrete adoption.
@AHS_Innovates @CovenantCA @billhowatt @NHLC_CNLS @HealthCareCAN @CCHL_CCLS

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As much as I appreciate @AHS_Innovates @CovenantCA @billhowatt @NHLC_CNLS @HealthCareCAN @CCHL_CCLS for their contributions and willingness to explore at #nhlc2021, the dialogue and the recommendations are STILL what people said ten, twenty years ago.

How do we DO THESE THINGS?

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Listening to #NHLC2021 on role of leadership in system transformation- with @AHS_Innovates @CovenantCA @billhowatt @NHLC_CNLS @HealthCareCAN @CCHL_CCLS. "We need to focus on customers and...innovation...be out in front of the trends not reacting."

Why are we still saying this?

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Samir Gupta @SammyG_MD·

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So as concerns about single dose protection from new variants rise, 12 year olds are being offered their second vaccine dose 4 weeks after the first. Their grandparents? Still 12 weeks... 🤔

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Claire Snyman @clairehsnyman·

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Compassion is a scientifically proven method of treating patients - measured by 5-item compassion measure. Multiple clinical benefits for both patients + healthcare staff. @StephenTrzeciak #NHLC2021

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Dr. Amy Tan 譚玉英 *Racism is a Public Health crisis*@AmyTanMD·

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Anyone who can't be humble & admit that they've made a mistake, can't admit that they've hurt someone, can't be open to other views, is defensive when made uncomfortable, will NEVER create safe, anti-oppressive spaces.
This must be a core competency for ANY leader.

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In #patientengagement chat #nhlc2021 we discussed incentives & onramping opportunities to inform/encourage patient participation.

My Top 2:
-patients sign charts
-financial incentives to orgs including patients in decision making

Let's add some more: @ me what YOU want to see!

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Thank you to everyone who joined the #patientengagement panel at #nhlc2021.

My co-host @TCOrobin & I loved the discussion & we hope you'll bring back ideas for incentives, onramping, piloting (sometimes without permission :) & justifyiing #patientsaspartners to your orgs.

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Arthur Wyns @ArthurWyns·