Jess Havens » Advocates

View Categories

Jess Havens

Personal Calgary Email: jessthavens@gmail.com

Biographical Info

I am passionate about amplifying the voice of youth: both patients & siblings

Categories: Alberta, Health Literacy, Patient Engagement

Updated 5 months ago.

Email Marketing Services by Benchmark

Retweet on Twitter Patient Critical Co-op Retweeted

Victor Montori, MD@vmontori·

19 Sep

How do speakers at healthcare conferences manage to not meaningfully talk about patient care or patients? Industrial healthcare talks of efficiency, data, regulation, innovation, costs, value. Patients, clinicians, care are left as a blurred assumed. @patientrev

Reply on Twitter 1174694400506695680 Retweet on Twitter 117469440050669568019 Like on Twitter 117469440050669568045 Twitter 1174694400506695680

Retweet on Twitter Patient Critical Co-op Retweeted

Steve Morgan @SteveUBC·

18 Sep

A #tweetorial on social health insurance and its lessons for national #pharmacare.

Reply on Twitter 1174400678543818752 Retweet on Twitter 11744006785438187529 Like on Twitter 117440067854381875211 Twitter 1174400678543818752

Retweet on Twitter Patient Critical Co-op Retweeted

Christine Elliott@celliottability·

18 Sep

We will now require public hospitals to report statistical, non-identifying data on incidences of vaping-related severe pulmonary disease. This information will be critical as we continue to engage with leading experts to identify evidence-based solutions https://t.co/YIi73UO8VB

Reply on Twitter 1174337984226824192 Retweet on Twitter 117433798422682419267 Like on Twitter 1174337984226824192193 Twitter 1174337984226824192

Patient Critical Co-op @PatientCritical·

18 Sep

"reporting and analysis of adverse events have been a mainstay of patient safety systems for years. And patients and families, as the only people who traverse the entire medical system, can, and if given the opportunity often do, report safety problems that providers do not..."

Reply on Twitter 1174273349419225091 Retweet on Twitter 11742733494192250911 Like on Twitter 11742733494192250918 Twitter 1174273349419225091

Patient Critical Co-op @PatientCritical·

18 Sep

Imagine if your bank didn’t let you transfer your money to another bank.

Many portals opt out of sharing, turning off #interoperability features to control data & effectively #silo customers (patients).

Then there are questions like #patientdata sale & control.

@vmontori @S4PM

Reply on Twitter 1174169385621233666 Retweet on Twitter 1174169385621233666 Like on Twitter 11741693856212336665 Twitter 1174169385621233666

Patient Critical Co-op @PatientCritical·

18 Sep

There’s the true cultural change:
Share your staff room, from CEO, superstar surgeon across to all-star receptionists & irreplaceable custodians. #hcldr

Reply on Twitter 1174132967351996416 Retweet on Twitter 11741329673519964161 Like on Twitter 11741329673519964165 Twitter 1174132967351996416

Retweet on Twitter Patient Critical Co-op Retweeted

P. F. Anderson @pfanderson·

18 Sep

@PatientCritical So many times I've sat in a meeting room with >100 clinicians and researchers, and say we need patients at this table, only to have ONE patient stand up and say, "I'm here! That's me!" And they all think they're done now. #hcldr

Reply on Twitter 1174132069825486848 Retweet on Twitter 11741320698254868482 Like on Twitter 11741320698254868489 Twitter 1174132069825486848

Patient Critical Co-op @PatientCritical·

18 Sep

A4: Easy—announce inclusion, actually facilitate MEANINGFUL non-tokenistic inclusion of all org’s, invite feedback, transparently review & publish findings.

Valuing all involved is not rocket science-but it means creating a culture of change, not just tokens, mascots.

#hcldr

Reply on Twitter 1174131471637987328 Retweet on Twitter 11741314716379873283 Like on Twitter 11741314716379873288 Twitter 1174131471637987328

Patient Critical Co-op @PatientCritical·

18 Sep

A3: People are healthcare’s greatest resource, and best check against errors.

Empower them to exchange their unique wisdoms, share & care. Everybody wins.

#hcldr

Reply on Twitter 1174128166341947392 Retweet on Twitter 1174128166341947392 Like on Twitter 11741281663419473923 Twitter 1174128166341947392

Patient Critical Co-op @PatientCritical·

18 Sep

Often a patient’s first contact is with non-clinical staff. The janitor or parking attendant, the receptionist.

Invest these people in saving lives & communicating their institutional awareness clearly.

That’s a real ‘six sigma’ takeaway!
#hcldr

Reply on Twitter 1174127426554798081 Retweet on Twitter 11741274265547980813 Like on Twitter 117412742655479808112 Twitter 1174127426554798081

Patient Critical Co-op @PatientCritical·

18 Sep

☑️Leadership
☑️Patient Engagement
☑️Capable Framework
#hcldr

Reply on Twitter 1174126738407923712 Retweet on Twitter 11741267384079237121 Like on Twitter 11741267384079237125 Twitter 1174126738407923712

Patient Critical Co-op @PatientCritical·

18 Sep

Absolutely! Very different languages and a perfect example of team building which reduces miscommunication—and in this case reduces #medicalerror too #hcldr

Reply on Twitter 1174125924624818177 Retweet on Twitter 11741259246248181771 Like on Twitter 11741259246248181777 Twitter 1174125924624818177

Patient Critical Co-op @PatientCritical·

18 Sep

A2: #transparency all around—except in gowns :) #endpjparalysis #hcldr

Reply on Twitter 1174125075920039936 Retweet on Twitter 1174125075920039936 Like on Twitter 11741250759200399362 Twitter 1174125075920039936

Patient Critical Co-op @PatientCritical·

18 Sep

A2: #accountability & #transparency are powerful factors for innovation, but convincing businesses & orgs to -literally- draw back the curtain on practices can still be very scary.

We need to show how risk averse business & orgs can benefit as much as patients. #hcldr

Reply on Twitter 1174124841873694720 Retweet on Twitter 1174124841873694720 Like on Twitter 11741248418736947206 Twitter 1174124841873694720

Retweet on Twitter Patient Critical Co-op Retweeted

Candace @RareCandace·

18 Sep

T2: Challenges: if you have an archaic system that removes non-clinical staff from patient care, changing the ecosystem is tough. You will meet resistance to change. But it can be done. #hcldr https://t.co/8fU4pT14Iz

Reply on Twitter 1174123965041631233 Retweet on Twitter 11741239650416312331 Like on Twitter 11741239650416312333 Twitter 1174123965041631233

Patient Critical Co-op @PatientCritical·

18 Sep

Absolutely! Family presence makes the most invested people part of the team. It has been shown to reduce oversights, errors, costs.

#communication & #transparency saves lives--& it's a great policy that just plain makes patient experience & outcomes better. #hcldr

Reply on Twitter 1174124025884434432 Retweet on Twitter 11741240258844344323 Like on Twitter 117412402588443443213 Twitter 1174124025884434432

Patient Critical Co-op @PatientCritical·

18 Sep

Administrators, patients, #alliedhealth & caregivers all see a different facet -& potential problems- no one else will see.

Leaving anyone out reduces care, risks #patientsafety & increases costs, duplication, waste.

It’s #patientsafetyday but all partners matter. #hcldr

Reply on Twitter 1174123020291624962 Retweet on Twitter 11741230202916249622 Like on Twitter 11741230202916249627 Twitter 1174123020291624962

Patient Critical Co-op @PatientCritical·

18 Sep

A1: #hcldr Inclouding all stakeholders, *Including* patients in rounds results in better care, lower re-admissions, lower costs & fewer #medicalerrors https://t.co/oWkR8jRmsJ

Reply on Twitter 1174121408710041601 Retweet on Twitter 11741214087100416012 Like on Twitter 11741214087100416017 Twitter 1174121408710041601

Patient Critical Co-op @PatientCritical·

18 Sep

Hello again #hcldr! Let’s talk :)

Reply on Twitter 1174118698258489345 Retweet on Twitter 1174118698258489345 Like on Twitter 11741186982584893451 Twitter 1174118698258489345

Patient Critical Co-op @PatientCritical·

17 Sep

Yes. Yes, we should be concerned:

"By law, the identities of everyone found in these commercial databases are supposed to be kept secret...but as data-mining technology becomes ubiquitous, it also makes it easier to learn a previously anonymous individual's identity."

Reply on Twitter 1174107471499223040 Retweet on Twitter 1174107471499223040 Like on Twitter 11741074714992230402 Twitter 1174107471499223040

Jess Havens » Advocates

Jess Havens

Biographical Info

Categories

Explore Basic Income, Pharmacare & other Big Ideas in healthcare with family physician, associate professor, author, advocate & Executive Vice President of Women’s College Hospital Danielle Martin.

LISTEN HERE

ABOUT PATIENT CRITICAL CO-OP