Jess Havens » Advocates

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Jess Havens

Personal Calgary Email: jessthavens@gmail.com

Photo of Jess Havens

Biographical Info

I am passionate about amplifying the voice of youth: both patients & siblings

Categories: Alberta, Health Literacy, Patient Engagement

Updated 9 months ago.

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Ryan Doherty, PhD @ryansdoherty·

@jillpromoli @AngieHamson @anetto @SolidFooting @PFEAMorin @pttopt @GilmanFamily @couragesings @PatientCritical
When going to a hospital, nursing home, or healthcare facility during flu season, would you want to know the % of staff who had received a flushot? Some are as low as 15-50%...

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Patient Critical Co-op @PatientCritical·

Very promising! Agree Canada needs to own its own data cohort of this size/kind.

Am curious what protections you have to ensure orgs don't use data in unintended ways-as with @23andMe sale to @GSK, Google/Deepmind/NHS & other public trust/#bigdata controversies?

#CADTHtalks

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Paul Wright RN @paulwrightpfcc·

Proud to share Alberta Health Services has officially launched its educational #endpjparalysis website for patients, families , care providers and interested colleagues across the world. https://www.albertahealthservices.ca/info/Page15971.aspx @BrianwDolan @ikhenderson @PeteGordon68 @JenniferSymon1 @mkfrdmn

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Dr. Theresa Tam@CPHO_Canada·

Cdns use the health system in many ways—medical appointments, flu clinics, medical emergencies. All parts of Canada’s health system can help eliminate #stigma as a barrier to care. Find out how you can join me to #EndStigma: http://ow.ly/QvwX50xPeKm

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Julie Drury @SolidFooting·

What do you mean when you say X?

Understand your organizational culture when it comes to partnering with families, then ask "What can we do better?" https://twitter.com/KathyKastner/status/1217260050013655040

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Dr. Brian Goldman @NightShiftMD·

'A good news story': Lanark becomes first in Canada to adopt Icelandic model for reducing teen social harm http://ottawacitizen.com/news/local-news/a-good-news-story-lanark-becomes-first-in-canada-to-adopt-icelandic-model-for-reducing-teen-social-harm/ If you want to know what it's about, check out this episode of @cbcwhitecoat : http://bit.ly/2CRPc2R

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Victor Montori, MD@vmontori·

Great grand rounds at @MayoClinicEndo by Professor @doreen_rabi on the challenges of guidelines and care including this set of great quotes including one by @KerUnit’s @ihargraves

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Patient Critical Co-op @PatientCritical·

A5: NONE OF THE ABOVE until Patients, Families and Caregivers have a seat at the very first table:
where decisions are made. In board rooms, the admin offices, C Suites.

There is no #codesign & we'll never be #BetterTogether without that level of #codesign to start.

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Patient Critical Co-op @PatientCritical·

Yes! PFC Presence lacks process, tools and techniques to manage the people side of change in healthcare!

Without hard numbers & strong commitments we can't achieve any outcomes, or truly focus on how people & processes are impacted by the changes we are making. #BetterTogether

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Patient Critical Co-op @PatientCritical·

Involve patients, caregivers and families from the beginning.

That means hard targets, and advocating for funding changes based on successes and challenges to meet true #codesign.

Sentiment alone will not make us #BetterTogether, it has to be genuinely responsive & inclusive.

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Patient Critical Co-op @PatientCritical·

A3: Teach PFAC how to emotionally & within their institutional role, truly advocate for the patients.

How many of us have heard PFACs side w/staff against patients they're there to serve, when labeled difficult?

Guidelines, funding & oversight remain challenges. #BetterTogether

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kathy kastner @KathyKastner·

#BetterTogether jumping in late T3: may sound simple, may be considered a 'given' : ensure your PFAC understand acronyms, jargon, the language of health care, and not afraid to ask

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Patient Critical Co-op @PatientCritical·

A3: The practices and policies of PFC presence include many of the same aspects as most advocacy in healthcare:
#education about patient rights & roles
#accountability & #transparency on behalf of orgs #interoperability & #regulations to ease barriers to care #BetterTogether

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Patient Critical Co-op @PatientCritical·

Q3: We need to ask clinicians & orgs for much greater PFC presence. We are mostly not part of th discussion y-et.
We're very fortunate-all of us talking here.
We need to expand our community & bring this sense of #healthliteracy & empowerment to many more of us. #BetterTogether.

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Laurie Proulx @ProulxLaurie·

@SolidFooting @TheChangeFdn @CFHI_FCASS How about health care providers introduce themselves to caregivers? My husband feels excluded from conversations because no one acknowledges his presence. I have introduced him but he should really be welcome first and foremost by the provider.

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Patient Critical Co-op @PatientCritical·

PFC Presence means authentically being included, empowered.

It's got to be genuine and it's got to be a relationship w/mutual respect by all in the ward or treatment room where it's practiced.

It can't just be forms and tokenism, no matter how well intentioned. #BetterTogether

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Patient Critical Co-op @PatientCritical·

A1: patient & family presence means patient/family/caregivers are included in decision making and care, and recognized as integral to every aspect of care undertaken by healthcare organization.
#shareddecisionmaking #patientsaspartners #BetterTogether

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Patient Critical Co-op @PatientCritical·

Good evening @SolidFooting, @Jess_cC, @AshleeEBiggs, Pam & Geneviève :)#BetterTogether

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CFHI-FCASS @CFHI_FCASS·

TONIGHT!
9.30pm NST
9pm AST
8pm EST
7pm CST
6pm MST
5pm PST
We're hosting a #TweetChat with @SolidFooting & @Jess_cC to help shape a new program to support patient, family & caregiver presence & partnerships in healthcare. Follow #BetterTogether to join us
[GIF: I'm so excited!!]

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Danielle Martin@docdanielle·

THIS IS SO GREAT. A victory for #openaccess! Congratulations and thank you @CMAJ @AndreasLaupacis CMAJ drops paywall http://cmajnews.com/2020/01/14/cmaj-drops-paywall/ via @CMAJ

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